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The 25% jubilado discount for airlines applies to legal residents of Panama with jubilado status. Remember the discount is based on the basic fare rate; it does not apply to fuel surcharges, taxes, fees, etc.

Another point to verify is the Panama departure tax. Currently at $40, but for pensionado it’s $20. When you get your quote or set to purchase the ticket ask for the fare breakdown and check all taxes. The Panama departure tax should be listed as $20.00. If it’s not tell the agent to make the correction.

Airline instructions follow for Copa, United airlines…

Copa Airlines:

First option: Book in person at the airport or at Copa's David office. Second option: Go online and book your ticket and place it on 24 hr. hold. Email a copy of your Cedula or Permanent Resident card to customer service contactcenter@copaair.com They will reply with a registration number. Then call the reservation number for Copa. Chose the option for a booking already made, and when you give them the email registration number, they will confirm your reservation. They may expedite your registration on this call if you haven't already sent in your cedula. If your info is in their system you get the discount and can pay immediately.

United Airlines:

To receive the 25% Jubilado (senior citizen) Discount at United Airlines, first you must create a file with your name with the Panama Ticket Office: Send an email to: panamacto@united.com with the following: - A photo of your Panamanian ID [I used my cedula] - Your address [I used my US address] - Your phone number in Panama [I used my WhatsApp] - Your email address for all references Once the file is created, you will be able to make your plane reservations and apply the discount going forward.

Best way: Find the flight and seats you want on United's website and put the flight on hold. DO NOT pay for the ticket there.

Contact the Panama ticket office via WhatsApp with your desired flight and seats and they will respond with a quote for the discounted amount. Once you confirm, they will call you to get payment info to book the flight.

NOTE: The jubilado discount can only be applied for purchases made through the Panama City Ticket Office. The united.com site does not process jubilado discount. Also, contrary to popular belief, the flight can originate outside of Panama, but again, must be booked through the Panama Ticket Office.

General Email: panamacto@united.com Direct Email: david.yanguez@united.com WhatsApp +507 6899-7114 Address: (for in person reservations) Edificio Galerías Balboa, planta baja. Avenida Balboa y Aquilino de la Guardia Ciudad de Panamá, Panamá Phone Number: +507 6899-7114 [better to use WhatsApp] Open only during business hours. 9a-6p M-F. Sat until 1pm. Local time.